Refund Policy

Last updated: June 2026

Digital product policy

AstraRead sells personalized digital PDF reports generated specifically for your birth data. Because each report is created individually and delivered immediately, we generally do not offer refunds once a report has been generated and delivered.

When we issue a refund

We will issue a full refund if: you did not receive your report within 2 hours and our support team could not resolve the issue; you were charged twice for the same report; or a technical error resulted in a blank or incomplete report.

How to request

Email [email protected] with your order email and description. We respond within 24 hours.